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System status

Is DockLedger up?

Every part of the service, checked from your browser as you read this, and from four places around the world every three minutes. If a lorry is at the gate and something here is not green, this page is where you look first.

Checking…

Reading
  • Console

    Unknown

    The office: bookings, the yard, stock and reports.

  • Carrier and customer portals

    Unknown

    Slot booking for hauliers and online ordering for customers.

  • Floor apps

    Unknown

    The handheld checker, the bench station, the reach truck and the wallboard.

  • Database

    Unknown

    Every record, in London.

  • Sign-in

    Unknown

    Sessions for the console, the portals and the apps.

History, alerts and what we do when it goes wrong

The board above is a live read. The record of past incidents, and the alerts, live on the status page.

Outside view

Checked every three minutes from four regions.

An independent monitor calls the same health check from Europe, North America, Asia and Australia, so a problem shows even when it is only on our side of the network.

Open the status page
Alerts

Subscribe and we tell you, not the other way round.

The status page can email you when an incident opens and when it closes. Use it for the site office address, so the news reaches whoever is on shift.

Get incident emails
When it goes wrong

The floor keeps working; the office waits.

The handheld, the bench and the truck check queue what they record and send it when the connection returns. If you need a person, the support desk is the same as ever.

Contact support