Orders · WarehouseOrders · Live bookings
The dock diary runs in both directions. A confirmed customer order gets Book the collection: pick the time, the haulier and the vehicle if you know them, and an outbound slot lands on Live bookings with an OUT badge, carrying the order reference. The customer sees the collection on their portal straight away.
The loading check
- When the lorry is on the bay, open the order and press Loading check. Every line is listed with what was ordered and what the pickers took; type what actually went on.
- Anything under the order is recorded as a short against that line, with the count on the despatch. The pick, if still open, is closed by the lorry leaving.
- Confirm and the despatch is minted (D-reference), the order is Despatched, the collection booking is marked loaded, and the customer's portal shows the despatch, the shorts and what was sent against each line.
- Loads without an order still go the old way — Despatch on the picklist — and the delivery note and the signature work the same.