Skip to content
DockLedger
Topic 24 of 25

Plan & billing

Platform plus modules, extra seats, setup services, the trial, and Stripe's portal.

Last updated

Everyone pays for the Platform — live bookings, driver check-in, contacts, your own branding, and the first five office and three floor logins. Everything else is a module you switch on from Plan & billing: Warehouse & racking, Case picking, Deliveries & evidence, Telematics, the Carrier & supplier portal, the TV wallboard, and Meat traceability with its bench stations. A haulier yard pays for the platform and nothing else; a cutting plant pays for traceability and its benches. Current prices are on the pricing page.

Plan & billing — modules
Plan and billing: the module picker with the platform ticked, Warehouse and Meat traceability switched on, and bench stations counted underneath
  • Every change is priced before it happens. The page asks the billing server what it will charge for your selection and refuses to continue if the two ever disagree.
  • Switching a module on or off changes your running subscription pro-rated from that day. No new checkout, no phone call. The tab appears in the rail for everyone within a minute.
  • Seats and benches are counted on the same page. Add office or floor seats when the included ones run out; add a bench licence for every station you register.
  • Getting set up is optional and priced separately, in three tiers: Remote start (£1,500) — Half a day, remote. Templates, one scale, one printer, a walkthrough., Essential setup (£2,500) — Remote, one day. Establishments and approval numbers, label templates, scale and printer proven, two hours of training. Product specs are yours to write., or Full commissioning (£7,500) — Full commissioning: two days on site, spec authoring, artwork, bench commissioning, mock recall, 30 days priority support.. Each is invoiced separately once scope is agreed in writing — it is never part of your plan or charged at checkout. Pick one on Plan & billing and we get in touch; Change there withdraws it.
  • Cards, invoices and cancelling live in Stripe’s secure portal, opened from Manage billing. Card details never touch DockLedger.

Every new workspace starts with 14 days free of everything — 30 if it configures a warehouse or traceability module. Cancelling stops the next charge; your data stays exactly where it is and remains exportable.