The portal is in eight languages and the driver check-in in eighteen; this is the written guide to go with them, in the portal’s eight. Send the page, or paste the section, to a carrier’s transport office, a supplier’s despatch desk or a driver — in the language they read.
Using your DockLedger portal
The site you deliver to runs DockLedger. Your link opens a page that is yours alone — no account, no password. This is what it does, and what the driver should expect at the gate.
For the transport office or despatch desk
- Your link is your key
- It opens only your own deliveries. Do not forward it or post it anywhere; if it leaks, ask the site to issue a new one.
- Your deliveries
- Every one that is due, on site or finished, with its live status — booked, waiting for a gate, unloading, released.
- Ask for a slot
- Pick a day and time from the site's published availability. The site approves it, or suggests another, and you see the answer here.
- Declare the load
- Paste or type what is on the vehicle before it arrives — product, batch, dates, pallets, cases. The site checks the goods against it when the lorry lands.
- A shared vehicle
- When several suppliers' goods travel together, you see and declare only your own lines. Nobody else on the lorry can see them.
- Dispatch
- Say the load has left and from where. You get the driver's check-in code to pass on.
- Proof of delivery
- The pallet count and the photographed paperwork come back to this page the moment the site releases the driver.
- If the link stops working
- It has expired or been withdrawn. Ask the site for a fresh one — nothing else is needed.
For the driver
- At the gate
- Scan the QR code on the sign with your phone's camera. No app to install.
- Choose your language
- The page is in eight languages. Pick yours at the top.
- Check in
- Enter the check-in code your office gave you, or the vehicle registration, and confirm the pallet count if asked.
- Wait to be called
- Stay with the vehicle. Your gate or bay number appears on the phone when it is ready — no need to find the office.
- Before you leave
- The site signs you out when the check is done. Your office receives the proof of delivery automatically.
Translations are drafted by the DockLedger team and read through by native speakers. If a line reads wrong, tell us at hello@dockledger.co.uk.