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Topic 22 of 25

People and roles

Office users and floor logins, what each role sees, and what a seat costs.

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Add people under Users & Team. Office users and managers sign in with an email address. Checkers, pickers and butchers get a floor login — a username and a password a manager sets, no email needed — which opens their app and nothing else. What someone can see is decided by their role and, if a manager has set one, their suite; never by the person themselves.

Users & Team
Users and team: office and floor seats with the included allowance, and one card per person with their role, suite and permissions

The platform includes five office seats (owner, manager, office) and three floor seats (checker, picker, butcher). Beyond that an office seat is £19 and a floor seat £12 per person per month, added under Plan & billing. Drivers, hauliers and suppliers never use a seat.

Portal links are bearer tokens

Whoever holds a carrier’s portal link sees that carrier’s deliveries, with no password in front of it. That is deliberate — it is what makes it usable by a transport office — but it is why only owners and managers can copy one, and why you should reissue a link if it ever ends up somewhere it shouldn’t.