Add people under Users & Team. Office users and managers sign in with an email address. Checkers, pickers and butchers get a floor login — a username and a password a manager sets, no email needed — which opens their app and nothing else. What someone can see is decided by their role and, if a manager has set one, their suite; never by the person themselves.
Users & Team

The platform includes five office seats (owner, manager, office) and three floor seats (checker, picker, butcher). Beyond that an office seat is £19 and a floor seat £12 per person per month, added under Plan & billing. Drivers, hauliers and suppliers never use a seat.
Portal links are bearer tokens
Whoever holds a carrier’s portal link sees that carrier’s deliveries, with no password in front of it. That is deliberate — it is what makes it usable by a transport office — but it is why only owners and managers can copy one, and why you should reissue a link if it ever ends up somewhere it shouldn’t.